---
title: "CV - Arnav Sudhansh"
description: "Versatile and results-driven professional with expertise in strategic planning, project management, and data analysis."
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> Index of every page on this site: [llms.txt](https://arnav.blog/llms.txt)

[Download PDF](https://arnav.blog/CV_Arnav.pdf "Download Resume")

![Arnav Sudhansh Itikyala](https://arnav.blog/resume-profile-picture.webp)

# Arnav Sudhansh Itikyala

[hello@arnav.blog](mailto:hello@arnav.blog)

[+918985642869](tel:+918985642869)

[arnav-sudhansh](https://www.linkedin.com/in/arnav-sudhansh)

## **Skills **

Strategic Planning & ExecutionData AnalysisBusiness IntelligenceCustomer Relationship & Success ManagementProject & Operations ManagementFinancial ModelingMarket AnalysisAnalyticsCommunicationStakeholder EngagementProblem-SolvingDecision MakingImprovementCost OptimizationAgile MethodologiesScrumTeam LeadershipCross-Functional Collaboration

## **Education **

### **Masters in Management of Information & Knowledge Systems**

Université Paris 1 Panthéon-Sorbonne

*2022, Paris, France*

### **Master of Business Administration**

IAE - Université de Bordeaux

*2021, Bordeaux, France*

## **Summary **

Versatile and results-driven professional with a rich background in strategic planning, project management, data analysis, and customer relationship management. Equipped with a blend of technical acumen and customer-focused experience, ready to deliver exceptional results in roles ranging from Business and Data Analysis to Customer Success and Strategic Account Management.

## **Experience **

### **Freelance Business Consultant (Growth & RevOps)**

![AI Planet](https://arnav.blog/logos/ai-planet-light.svg)

![Remote Ambition](https://arnav.blog/logos/remote-ambition.webp)

![Alluring Accessories](https://arnav.blog/logos/alluring-accessories.webp)

*December 2022 - Present, India*

- Conducted in-depth market research and competitive analysis to recommend strategic growth opportunities and enhance product offerings.
- Assisted in creating & improving GTM strategies; monitored and adjusted the implementation based on market dynamics and executional challenges.
- Presented findings and recommendations on a biweekly basis, fostering relationships and ensuring alignment on project goals tied to growth & retention.

### **Marketing - New Product**

![Libon](https://arnav.blog/logos/libon.webp)

*April 2021 - November 2022, Paris, France*

- Evaluated market trends and recommended potential expansion opportunities to CXOs, in a telecom start-up.
- Spearheaded the gradual launch of 2 new products in 22 international markets, exercised data and market insights to plan and executed successful go-to-market strategies and assessed their performance to stabilize in maturity.
- Modeled pricing strategies and catalogs for new product's life cycles, drew on data related to competitors and consumer behavior, which led to an increase in adoption by 22% and retention by 48%.

### **Senior Operations & Strategy Manager**

![Awign](https://arnav.blog/logos/Awign.webp)

*January 2020 - October 2020, India*

- Managed a team of 8 operations' executives in a fast-paced startup environment, responsible for seamless on-ground operations, monitoring project performance, and coordinating with cross-functional teams.
- Pioneered and managed strategic operational projects during a global crisis, which led to the development of new revenue streams, adding 13% extra revenue in a month and improving customer retention.
- Utilized data analytics to drive process optimizations, achieving a 20% cost reduction while maintaining project delivery excellence.

### **Customer Growth & Category Manager**

![Swiggy](https://arnav.blog/logos/swiggy-logo.svg)

*June 2019 - January 2020, India*

- Co-managed P&L of 4 metropolitan cities, headed new and existing accounts, with a team of 12 sales managers, for a leading food delivery startup, enhanced the team performance with regular mentoring and monitoring.
- Led category management and strategic sales initiatives, resulting in a 9% revenue increase through improved customer satisfaction and account growth.
- Directed data-driven strategies for product optimization and market alignment, enhancing both customer engagement and business outcomes.

### **Strategic Accounts & Customer Success Lead**

![Uber Eats](https://arnav.blog/logos/UberEats.webp)

*September 2017 - June 2019, India*

- Nurtured strong relationships with 100+ key accounts ranging from enterprise brands to hyper-local brands, with a consultative approach that included understanding their internal constraints and suggesting best practices.
- Developed and executed account and customer success strategies, which increased market share by 35% and solidified customer relationships.
- Analyzed performance data to guide strategic improvements, directly impacting customer satisfaction and partner retention.
- Monitored performance of 3 major cities, representing 75% of Uber Eats' quarterly revenue, using data analytics tools such as Excel, SQL, and Tableau, and presented reports to partners with actionable insights.

### **CEO/Co-founder**

*December 2012 - September 2017, India*

- Led, developed, and executed multiple events for 20+ corporate clients, including Below the Line & TTL promotions, generating a revenue of €170,000 in a year.
- Identified, approached, and grew a pipeline of customers through networking, cold calling, email campaigns, digital marketing campaigns, and organized their data through CRM, increased customer retention by 8% quarterly.
- Oversaw, analyzed, and improved daily operations, client relations, and event logistics based on post-event analysis and client feedback, strengthening customer satisfaction, and increasing Google business rating from 3.5 to 4.2 stars in a year.

### **Supply & Category Expansion Specialist**

![Airbnb](https://arnav.blog/logos/Airbnb.webp)

*November 2015 - January 2017, India*

- Analyzed and benchmarked existing supply to identify growth opportunities and set up the host network, resulting in a 20% increase in hosts in the network, improving the user experience.
- Increased the number of listings in South India from 300 to 6000 in 12 months through lead generation, sales, and online marketing, while ensuring adherence to Airbnb's quality standards.
- Executed deals and planned partnerships for market activation; generated $200K in revenue and increased active host accounts by 2% by identifying hyper-local initiatives and projects via networking.

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